service staff

Service Staff

Do you charge a gratuity?

Gratuity is entirely at the client’s discretion. There is not an additional service charge. Of course if you feel you would like to tip additionally, our staff are always appreciative!

Do you provide coat check/ bathroom attendants?

We highly recommend attendants, so that the service staff can focus on their serving tasks job rather than being taken away from an event to attend to the above. In colder weather, one attendant can perform both duties of coat check and bathroom attendance. If you have a ceremony on-site, the assistants are included and also help to set up and break down the chairs.

How many servers and bartenders will be at my event? Will there be enough?

The ratio of ALL staff– including event supervisors, captains and kitchen crew–equals one staff-person per ten guests. Our PEACHTREE service staffing ratio is based upon one server per 18 guests and one bartender per fifty guests.  If you have added items to your food or bar menu, we will let you know if we feel that you require some extra service staff. In the bigger picture, sometimes this small addition of staff is an important part of the success of your event!

All events are based on a five- hour duration—which means from the time guests arrive until they depart. If overtime occurs, we bill overtime charges for the staff for our staff (including the kitchen and facilities staff). Depending upon your guest count, staffing costs tend to average $400 to $500 per half-hour of overtime. Experience shows that on-site ceremonies tend to incur one-half hour of overtime.  Please note that this does not include additional services such as late night bar, staffing for wine service, etc.